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Terms of Service Agreement

Terms of Agreement for Doing Business

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The following Terms of Services ("the Agreement") is effective January 1st, 2025.

BETWEEN: GET SHIP DONE (the "GSD"), a LLC organized and existing under the laws of Indiana, with its head office located at:

2001 North Hunt Street
Terre Haute, IN 47805

AND: The COMPANY signing up for services, a corporation organized and existing under the laws of their respective state, with its head office located at the address provided in this form.

Section 1 – Identification

This agreement between Get Ship Done (GSD) and any of its associated brands (Speaker Fulfillment Services, Ship Your Books, Disc Delivered, Booklets Delivered, Get Print Done) and the person signing up for services, hereafter called "COMPANY", is made for the purpose of setting forth the terms and conditions under which GSD will provide printing and/or fulfillment services for COMPANY.

This agreement shall commence on the date COMPANY signs up online and pays their $149 account set up fee and puts a credit card or ACH on file with GSD for future billing. It shall continue in effect for one year and automatically renew for one-year terms, unless and until this agreement is terminated during any term, as outlined in Section 6 of this agreement.

Section 2 – Monthly Maintenance Fee

COMPANY will be billed $15.97 on the 1st of each month.

The monthly maintenance fee will include the following:

  • Complete access to inventory and order details 24/7
  • Automatic notification of low stock levels
  • Return Notifications on Weekly Billing
  • Customized shipping notification emails
  • Customizable ship from addresses for all shipments
  • Ability to self‐generate multiple reports (inventory reports, sales reports)
  • Ability to look up exact inventory levels of any specific product at any date and/or time
  • Ability to manually enter orders yourself to avoid manual entry surcharges
  • Unlimited users on your account
  • This includes up to 2 of the currently available integrations that are in the listed in Section 8

Please see Section 8 for a list of currently available integrations in addition to any additional fee attached to order receiving and input.

Section 3 – GSD Activities

3A. GSD will provide printing, kitting, and/or fulfillment services on behalf of COMPANY.

3B. GSD and COMPANY will work together to determine and set up the best way to transfer order information from COMPANY to GSD. These costs are outlined in Section 8

3C. GSD will use appropriate packaging material at its discretion for COMPANY products.

3D. GSD will process and ship all orders for in stock products within 1 business day of when an order is successfully received into GSD's backend system.

3E. GSD will provide COMPANY an invoice weekly summarizing all charges for orders shipped and/or products produced for COMPANY during the previous week.

3F. Unless otherwise notified, GSD will ship COMPANY products via the United States Postal Service (USPS), Federal Express (FedEx), or United Parcel Service (UPS). Shipping options will be presented to COMPANY and COMPANY will decide in advance of shipping as to the default shipping methods it wishes to use for their products.

3G. COMPANY shall, at all times, hold sufficient insurance to restore at replacement cost all COMPANY inventory currently held by GSD.

3H. GSD will insert up to 2 additional printed pieces or small items such as a thank you letter, sales sheet, or postcard into outgoing shipments at no additional fulfillment cost to COMPANY. Items for insertion cannot be larger in size than the product they are being packaged with. If GSD is printing these pieces or duplicating discs for COMPANY there would be a printing or duplication cost. Additional items beyond the two that can be included for no additional charge can be inserted into outgoing shipments at a per unit cost of $.25 per shipment.

3I. Confidentiality. GSD and COMPANY both agree to treat confidential any and all information provided by the other and shall not disclose or permit to be disclosed any information to any person or entity except employees, agents, or contractors with a need to know in the normal course of their work, or in accordance with state and federal laws and regulations. GSD and COMPANY shall take steps necessary to ensure the confidentiality of said records and information.

Section 4 – COMPANY Activities

4A. If COMPANY is providing the products for fulfillment they must be shipped to:
Get.Ship.Done.
2001 N. Hunt Street
Terre Haute, IN 47805
Attn.: (YOUR NAME OR COMPANY NAME)

4B. All items shipped to GSD must include a packing list indicating items in the shipment along with quantities of each. GSD will verify quantity received vs. packing list and notify COMPANY of receipt of product and of any discrepancies between listed quantity and actual quantity received. If a shipment arrives without a packing list that shipment may be held and not logged into inventory until a packing list has been received by GSD.

4C. Products will be inventoried and stocked in the GSD warehouse for order fulfillment within 3 business days of initial receipt of that inventory.

4D. There will be no charge for the initial receipt of inventory into our warehouse. Initial receiving of all new products are included in the $149 set up fee. Any additional inventory received in of an established SKU will be billed as follows:

  • $3.50 for each boxed received in
  • Or $25.00 for each pallet received with single SKU item on it.

If we receive in a mixed pallet of product/SKU items, the charge will revert back to the $3.50 per box received in.

Section 5 – Intellectual Property

5A. COMPANY acknowledges that it has intellectual property rights for any products it requests GSD to fulfillment on its behalf.

5B. COMPANY acknowledges it has resale rights to any products it ships to GSD to fulfill on its behalf.

Section 6 – Remedies

6A. This agreement may be terminated upon forty‐five (45) days prior written notice by either party. If termination is for cause, a statement shall be given to the breaching party specifying the nature of the material breach and requesting that it be corrected with (15) days from the written request for correction action. If sufficient correction is not made, termination may be immediate.

6B. COMPANY acknowledges that if this agreement is terminated by either party it must pay any outstanding balances for services rendered by GSD in full, as well as the shipping and fulfillment costs for any products to be returned to COMPANY before any remaining inventory will be returned by GSD to COMPANY.

Section 7 – Compensation

7A. COMPANY agrees to establish an account with GSD by signing up online and paying an initial $149 account setup fee. COMPANY agrees to place a credit card or ACH on file with GSD to cover all ongoing weekly charges.

7B. COMPANY acknowledges that any payment processed via Credit Card or Paypal will incur a processing fee of 2.99%. If payment is completed by ACH there will be no fee.

7C. COMPANY understands that all charges on its credit card statement will appear under the name Speaker Fulfillment Services.

7D. COMPANY acknowledges that if an on-file payment method is attempted and declined all COMPANY shipments will be placed on hold until the issue is resolved.

7E. COMPANY automatically agrees to a flat $25 charge every time a payment fails (e.g., bounced ACH, returned check, chargeback).

7F. COMPANY acknowledges that all invoices are Due Upon Receipt and if an invoice goes more than 30 days past due there will be a $15.00 late fee assigned to the invoice.

7G. COMPANY acknowledges that if a past due invoice remains unpaid after 120 days GSD has the right to dispose of remaining inventory as it deems appropriate. This can include recycling, donation of products to a charitable organization or outright disposal.

7H. COMPANY will pay an Account Maintenance Fee of $15.97 per month

7I. When fulfillment services are provided for COMPANY products COMPANY will pay GSD a fee as follows for shipping of products. These fees will include all packaging materials.

  • Order for 1 product ‐ $2.60
  • Order for 2‐4 products ‐ $3.60
  • Order for 5+ products ‐ $4.60 per package shipped

If we ship multiple cases, it will be $4.75 per case shipped.

7J. Overweight or oversized products may be subject to a fulfillment surcharge if beyond normal labor time or packaging is required to prepare a product for shipment.

7K. When fulfillment services are provided for COMPANY products regarding Amazon, COMPANY will pay GSD a fee as follows:

  • Amazon Advantage: The fulfillment charge for any order is $4.75 per package shipped regardless of the quantity of items shipped.
  • Amazon Seller: The fulfillment charge for any order is $4.75 per package shipped regardless of the quantity of items shipped.
  • Fulfillment By Amazon: COMPANY acknowledges that they will be quoted on an individual basis in advance for any specific packaging, labelling, or kitting that will be needed to meet the FBA requirements. The fulfillment charge for any order is $4.75 per package shipped regardless of the quantity of items shipped.

7L. For shipments going out by freight carrier COMPANY will pay GSD a fee of $40 per pallet for Single SKU and $60 for a mixed SKU Pallet that is built for shipping.

7M. Storage Charges - COMPANY agree client will have individual slot assigned for each item/SKU stored as GSD. (5 SKUs = 5 Slots). GSD will not mix SKUs in a slot/pallet. Slot space will be based on a 3 month average of rotating inventory.

  • S-12" x 12" x 36" - 3 Cubic Feet = $2.50 per slot / month
  • D-12" x 36" x 30" - 15 Cubic Feet = $8.50 per slot / month
  • M-30" x 36" x 45" - 28 Cubic Feet = $11.00 per slot / month
  • P-40" x 42" x 48" - 46 Cubic Feet = $17.00 per slot / month - Full Pallet Storage

7N. COMPANY agrees to pay a 100% deposit on their printing runs that have an invoice total of $800 or more if GSD produces books or other products for COMPANY. Balance of printing costs will be due in full prior to any products being produced on behalf of COMPANY.

7O. Product returns – GSD agrees to notify COMPANY of any product returns received at once weekly. There is a $3.50 charge for processing product returns. GSD will inspect the returned items and if the item is in "as new" condition it will be returned to inventory on behalf of COMPANY. If product is not suitable to fulfill orders it will be recycled or returned to COMPANY at COMPANY's discretion. COMPANY will specify in advance whether it wants damaged products to be recycled or returned.

7P. Product Recycling – COMPANY agree to pay a $35 recycling / disposal fee.

Section 8 – Available Integration Methods

*These are the most common, please ask for others available

  • Shopify
  • Woo Commerce
  • Ultra Cart
  • Amazon Seller – Professional Account
  • Keap (Infusionsoft)
  • ClickFunnels
  • Magento
  • Orderbot
  • Bigcommerce
  • Volusion
  • API
  • Paypal

8A. COMPANY agrees to following fees for any integration fees outside of the 2 integrations included in the $149 Sign up. Additional Fees listed below:

  • If you have more than integrations listed, it will be $5 per integration
  • If you must use a Zapier integration via google spreadsheets, or a spreadsheet - the cost will be $10.00 per month. This includes daily checking and importing of the sheet.
  • If you send email notifications of orders - there will be a $1 manual entry charge for each order.
  • If you have a 1-time spreadsheet of 10+ names there will be a 1-time fee of $10.00. If it is less than 10 orders, it will revert to the $1 manual entry charge

Section 9 – Production Items

9A. COMPANY acknowledges that pricing for GSD production of COMPANY products (printing, duplication, assembly, kitting) is handled on a case‐ by‐case basis and pricing will depend on the specifications of that product, quantity produced, turnaround time required and possibly other factors.

9B. COMPANY acknowledges that pricing for GSD production of COMPANY products (printing, duplication, assembly, kitting) are subject to adjustment in the event of significant increases in the cost of raw materials, labor, or other essential inputs. Any such adjustment shall be communicated to the Client.

9C. COMPANY acknowledges that the minimum production run size for any GSD produced products is 12 units.

9D. COMPANY acknowledges that the production time for any standard GSD produced products is 7-10 business days. Anything outside of the standard will be given a production time frame at the time the quote is issued.

9E. COMPANY acknowledges that pricing for GSD production of COMPANY products (printing, duplication, assembly, or kitting) are subject to a 20% rush fee if services are requested sooner than standard production times.

9F. COMPANY acknowledges that pricing for GSD production of COMPANY products (printing, duplication, assembly, or kitting) are subject to a 25% one-off fee if requested.

9G. If COMPANY is participating in the GSD Disc Delivered or Booklets delivered print‐on‐demand program it understands that the all‐inclusive pricing will supersede any fulfillment pricing referenced elsewhere in this agreement.

Section 10 – Miscellaneous

10A. COMPANY acknowledges that GSD is not liable for loss or damage to packages once they have departed from the GSD facility. GSD will assist COMPANY in the filing of any claim with the appropriate carrier per carrier guidelines should loss or damage occur.

10B. Both parties duly acknowledge that this agreement contains all of the understandings between them. There have been no promises or warranties given or received, except as mentioned in the agreement. Each of the parties herein mentioned is fully capable and ready to fulfill its commitments under this agreement.

10C. Both parties agree to indemnify, defend and hold each other harmless from loss, damage or expense arising out of their material breach.

10D. The parties are to submit any dispute under $1,000 to binding mediation within thirty (30) days of first notice of the dispute. In the event that the parties cannot resolve a dispute greater than $1,000 through non‐binding mediation, the matter may then be resolved through the use of the court system. Attorney fees and costs may only be charged and awarded if the mediator or court determines that a party has unreasonably failed to mediate a claim or caused unnecessary expense or delay in proceedings.

10E. This agreement shall be governed by Indiana law and any disputes shall take place and be resolved in Vigo County, Indiana.

By proceeding with this agreement, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions outlined above.

Upon submission, you will receive a completed Terms of Service Agreement document customized with your company information for download and our records.

Company Information

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